PAIA Manual

• Name: Blancor Intelligence (Pty) Ltd
• Registration number: 2026/131855/07
• Place of business: Cape Town, Republic of South Africa
• Email: [email protected]

• Information Officer: Tristan Malan
• Deputy Information Officer: Matt Eichweber
• Postal address for requests: care of [email protected]

The South African Human Rights Commission (SAHRC) has published a guide explaining how to use PAIA. The guide is available from the SAHRC and the Information Regulator at inforegulator.org.za.

The following categories of records are publicly accessible on this site:

• Service offering: /services
• Capability descriptions: /capabilities
• Company information: /about
• Privacy practices: /privacy
• Subprocessors: /subprocessors
• Terms of use: /terms

• Statutory and corporate records: Memorandum of Incorporation, company registration documents, share register, director records.
• Financial records: annual financial statements, tax returns, banking records (retained per Tax Administration Act).
• Client engagement records: audit reports, statements of work, deliverables, correspondence.
• Operational records: internal CRM data, inbound lead records, audit logs.
• HR records: employment contracts (if any), payroll records, leave records.

Requests for access to records held by Blancor Intelligence are made in terms of PAIA. The prescribed form (Form 02 of the Regulations) is available from the Information Regulator's website.

1. Complete Form 02 of the PAIA Regulations.
2. Email the completed form to [email protected] marked for the attention of the Information Officer.
3. We will respond within 30 calendar days of receipt of a complete request with proof of payment of any prescribed fees.
4. Decisions to grant or refuse access are made in accordance with PAIA. If access is refused, you have the right to lodge a complaint with the Information Regulator or appeal to a court.

Prescribed fees apply under the PAIA Regulations. A request fee of R50.00 is payable on submission (no fee applies for personal information requests by the data subject). Access fees are charged for reproduction at the rates prescribed by the Regulations.

Records may also be accessible under other legislation, including the Protection of Personal Information Act 4 of 2013 (POPIA), the Companies Act 71 of 2008, the Tax Administration Act 28 of 2011, and the Labour Relations Act 66 of 1995.

Information Regulator (South Africa)
Website: inforegulator.org.za
PAIA complaints (Form 5): [email protected]
POPIA complaints: eServices portal